Christopher I. Berlinger

15000 Philippine St Apt 703

Houston, TX 77040

Mobile (337) 802-6558

 

 

Over twenty (20) years in multi-industry multi-million dollar project operations, administrating, monitoring, coordinating, tracking and reporting. Results-oriented and highly motivated team player. Multi-tasking and prioritizing workload under pressure with keen attention to detail, applying strong customer service and communications skills with successful problem resolution expertise.

 

Highlights of Qualification and Experience

 

Ø      Wireless Tele-Communications industry infrastructure build-outs, expansions, and conversions; with both intrastate and interstate, and multi-state law and tariff considerations are the nation-wide projects that were initiated and successfully executed within the project time constraints as wireless providers expand their coverage footprint and increase their network capacities.

 

Ø      Transportation logistics, planning, scheduling, monitoring, tracking and reporting of inbound and outbound cargo.  Cargo loads were subject to intrastate, interstate, and oversea/international regulations and tariffs, using over-the-road trucking, rail, and transoceanic maritime vessels, direct and intermodal, consisting of dry, liquid, refrigerated and frozen loads.

 

Using and Exemplifying

 

Ø      Effective verbal and written interpersonal communication and managerial skills, with specific successes in coordinating and interfacing across multiple diverse functional and reporting groups was tantamount to successful and on schedule completion of project deliverables.

 

Ø      Highly effective problem-solving and trouble-shooting skills, quickly analyzing and identifying solutions to problems detected by monitoring and tracking of project milestones.

 

Ø      Strong detail orientation and organizational abilities while handling multiple tasks and activities with accuracy, within time and budget constraints.

 

Ø      General Computer proficiencies in Microsoft Office: advanced abilities in Word and Excel. 

 

Ø      Specialized Industry and Company proprietary software packages including: Granite Systems, Inc (Xng) – Telecommunication data base; Virtual Front Office (VFO) – Web application for Access ordering with Local Exchange Carriers….. All learned thru use on-the-job.

 

 

 

 

Professional Experience

 

 

Riotel, Houston, Texas                        2008 – present

 

Provisioner2008 - present

 

·          Managed network planning information and placing Access Service Requests (ASR) and project managing the placed orders to circuit delivery and installation.

·          ASR web-based, manual order processes and the applications used by Local Exchange Carriers (LEC) and Long Distance (LD) vendors for ordering services as well as knowledge and practical skills of work force administration tracking and carrier inventory systems.

·          Maintained database with all work orders for tracking, reconciliation and billing purposes.

·          Audit billing report to ensure accurate billing.

·          Escalate issues when due dates are not met by the LEC or vendors and update management with detailed reports of each occurrence.

 

Sprint Nextel, Kansas City, Kansas

Sprint Nextel, Lake Charles, Louisiana                                                                     

U.S. Unwired, Lake Charles, Louisiana                                                                         1999 - 2008

 

 

Project Coordinator II2006 – 2008

Network Facility Manager2000 – 2006

Network Facility Specialist1999-2000

 

·  Managed network planning, procurement, implementation, and optimization for regional interconnect infrastructure including interconnect, backhaul, SS7, network optimization, code administration, wireless number pooling and E911.

·  Managed the company interaction with outside vendors and various internal construction, operational and administrative departments. 

·  Worked with Account Management, Project Management, Translations, Traffic, Right of Way, and Construction Management, Billing and Regulatory departments within the Local Exchange Carriers.

·  Interacted with Service Management, Carrier Interconnect Management, Translations (routing and SS7), and Numbering Solutions, Traffic, Provisioning, Network/Switch Engineering, Revenue Operations, and Access Verification departments within Sprint PCS.

·  Implemented E911 PSAP activations, including basic, phase 1, and phase 2 schemes. 

·  Negotiated contracts with inter-exchange carriers for backhaul.

·  Administered local NPANXX codes.  Assigned rate centers and monitor usage in reference to forecasts, within fully functional number pooling and WLNP regions.

·  Updated and advised senior management on tariff and industry regulatory issues and interconnection agreements.

·  Prepared periodic management reports, including budgetary and financial projections.

 

 

 

 

Crowley American Transport, Lake Charles, Louisiana 1988 - 1999

 

Intermodal Coordinator1997 – 1999

Maintenance Coordinator1996 – 1997

Equipment Control Coordinator1988 – 1996

 

·          Prepared outbound loading and inbound unloading plans for offshore and overseas vessels.

·          Managed inventory on local and remote container yards; Monitoring and scheduling equipment to Customers requirements and orders.

·          Scheduled cargo load deliveries from container vessels to customer’s door by over-the-road truckers and rail carriers for lowest freight cost and most efficient transportation method.

·          Authorized and monitored and tracked purchase orders to maintenance vendors for equipment repairs.

·          Executed and negotiated rail billing with Burlington Northern and Santa Fe Railroads.

·          Updated and advised senior management on inventory and operational issues.

·          Prepared periodic management reports, including budgetary and financial projections, equipment and container status and maintenance reports.

·          Logistical and other business processes were all performed using Crowley’s mainframe proprietary Transportation Management Systems and ERP, learned thru use on-the-job.

 

 

 

Education

 

 

Sowela Technical College, Lake Charles, Louisiana

Associates Degree; Business Administration/Management

 

Kinder High School, Kinder, Louisiana